Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

What does active listening in relationships look like? As I sit in my office while the rain comes down, I contemplate the complexities of human nature and wonder about relationships. Why do some have ...

Leaders have an overwhelming number of responsibilities, often distracting or isolating them from others. Unfortunately, this sometimes impacts their ability to truly hear their team's concerns and ...

Listening is an active process that involves focusing on what is said without allowing other thoughts to invade the process. Small business owners and entrepreneurs who employ serious listening skills ...

There’s a cute story of the worker returning to his desk, trembling, after his annual review with his boss. “What’s wrong?” asked his co-worker. “Boss said I have two problems, and I need to work on ...

There’s nothing that breaks down human communication more than when the ears go on vacation and the mouth keeps working overtime. I believe one of the most important strategies I can offer the young ...

If you say you’re listening but you really aren’t, here are the three components of how to listen and mean it. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

You can teach hard skills, but emotional intelligence and active listening? These are the skills that really matter when looking for a job. Interviewing is full of uncertainty. What set of skills are ...