As anyone who’s used a bot can tell you, their limitations and shortcomings are indeed very real, but so are their benefits ...

OpenAI is set to debut groundbreaking AI codenamed "Operator" in January 2025. Bloomberg's Shirin Ghaffary and Rachel Metz ...

Media reports on an incident from the latter category in which a popular Facebook group dedicated to mushroom foraging was ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

It is integrated with Act-On Marketing Automation Platform, so leads will flow directly into customer’s lead management ...

Google Home is finally gaining its first Gemini AI integrations, namely the "Help Me Create" automation generator and the "AI Camera Search" function. Plus, you can now control Google Home from the ...

The mother of Sewell Setzer III filed a wrongful death lawsuit after the teen died by suicide earlier this year after becoming obsessed with an AI chatbot service (US District Court Middle ...

The chatbot and helpdesk can also deliver companywide ... “We view Capacity as having the ease-of-use of a tool like Zendesk with the automation chops of a ServiceNow,” Karandish said.