There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Sixto Porras, regional director of Focus on the Family, sat down with ChatGPT to test what artificial intelligence can and ...

China has banned emotional AI relationships involving minors as regulators try to curb chatbot dependency and address the ...

If you've been to a medical appointment recently, you may have already interacted with AI. As you describe your symptoms to the doctor, they may ask your permission to use an "AI scribe" to convert ...

Chatbots powered by artificial intelligence are emerging as meaningful tools in remote patient monitoring and chronic disease management, with the potential to improve diagnostic accuracy, support ...

Apple has updated the Apple Store app’s privacy policy, adding terms regarding a yet-to-be-released virtual shopping assistant.

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

China has recently imposed restrictions on companion chatbots, aiming to protect people from harms of virtual romance and AI ...