A viral TikTok post recently brought attention to a voicemail from a Postmates delivery driver, “Steve,” that has sparked controversy across social media. In the voicemail, Steve demands that the ...
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A Demanding Customer Yelled At A Grocery Store Merchandiser, So They Sent Him On A Wild Goose Chase Down Every Aisle
Grocery store workers often find themselves caught in the middle of confusing customer requests. After one customer’s rude attitude rubbed this merchandiser the wrong way, they sent a customer on a ...
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A Difficult Customer Rants At An Innocent Employee, But She Knows She Wasn’t In The Store When The Incident Occurred
We’ve all encountered unreasonable people in the wild. In this story, one woman causes a lot of heartache over $20. Let’s figure out the truth here. Went to work on Tuesday when a woman came in to ...
The customer is always right. This is an adage that many entrepreneurs and businesses aspire to live up to. However, most entrepreneurs soon find out that customers can be difficult and irrational.
It's not your imagination. Travelers are more demanding than ever. They expect more from their flights, cruises and hotel stays – and they are speaking up if they don't get it. A new study by Oregon ...
Today’s organizations are rapidly transforming in response to economic forecasts and changing expectations among employees and customers. Customers in particular have formed new habits and ...
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