Email is a double-edged sword. It’s fast and convenient, but your words are permanent and could potentially come back to haunt you. Here are six things you need to know about writing emails in a ...

Email is used by billions of people, ensure your email is effective within the deluge. Email has become part of daily life for literally billions of people, so the ability to communicate effectively ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

Email overload is real and it’s probably a problem for you. Especially if you’re active online or run a growing business, it might feel like for every five you respond to, ten more appear. Ignoring ...

Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

E-mails are the most common document in the business world. Unfortunately, many e-mails are so poorly written that recipients must struggle to figure out why they’re reading the e-mail and what ...

Most sales emails have a response rate of around 1 percent. In other words, if you send out an email to 100 potential customers, only one will get back to you. Let me explain how to write sales emails ...