Read complete transcript of the discussion. Find it on iTunes/iPod. Learn more. Sponsor: LogLogic. Implementing best practices from the the Information Technology Infrastructure Library (ITIL) has ...
In the current economy, enterprises worldwide are struggling to achieve growth and governance at an affordable cost without compromising the business, its customers, and the integrity and security of ...
The constant pressure on IT organisations to provide reliable, high-quality services has sent many practitioners in search of ‘best practice’ guidance – and the bible of that is the IT Infrastructure ...
A new report from help desk management solutions provider Numara Software suggests that firms are struggling to implement the ITIL best practice framework, despite its benefits. ITIL is a set of best ...
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