“Where do you find the time?” This is the question marketers drowning in content demands most often ask. With multiple channels to manage, campaigns to track, and audiences to engage, it’s no wonder ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits espousing the benefits of automation. There are definite benefits to using ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today. Sales automation is a popular functionality offered by the top CRM software. It ...

Robotic process automation (RPA) combines robotic automation with artificial intelligence (AI) to automate human activities for banking. RPA has reshaped the back-end of banking processes, and banks ...

Paid search automation isn't just for ecommerce. It is also an effective tool for B2B lead generation. Here's how to make it work for you. At SMX Next in November, I was honored to give a talk on ...

The benefits of business process automation are obvious. Automation can reduce cycle time, eliminate errors, minimize rework, reduce labor costs, ensure regulatory compliance and improve customer ...