The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft's AI capabilities, cost-effective solutions, and growing presence in the CRM market pose a significant threat to Salesforce. Microsoft Dynamics 365 offers seamless integration, cost ...

Microsoft offers solutions for most organizational issues, and the tech giant's Lists application is part of that solution. The information management tool is a user-friendly platform focused on ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

Microsoft made two key acquisitions last year with the explicit purpose of integrating them into Dynamics CRM, and on Wednesday it announced a spring wave of the customer relationship management ...

Microsoft is preparing to launch a new version of its Dynamics CRM (customer relationship management) software that will include improved mobile applications and integrations with Yammer, Skype and ...

In March of this year, Microsoft officials already had a fairly good idea as to what would be in the Fall 2015 wave for Dynamics CRM. On September 8, officials confirmed the feature set for the ...

Currently, Microsoft lags behind the largest CRM vendors in market share but is nevertheless a top-tier -- somewhere in the top five -- CRM player. The company would like to improve its standing, and ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...