Implementing a quality model in a business organization typically involves planning, change management and training. Leaders usually derive their models from their mission, values and strategic goals.

The advent of Artificial Intelligence in the corporate world is disrupting existing business processes and changing the way organizations are run. AI is fast becoming a cornerstone of how businesses ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Emanuela Chiara Manfredi, Bastian Flury, Gaetano Viviano, Sudeep Thakuri, Sanjay Nath Khanal, Pramod Kumar Jha, Ramesh Kumar Maskey, Rijan Bhakta Kayastha, Kumud Raj Kafle, Silu Bhochhibhoya, Narayan ...

Firms will need to learn from mistakes, fine-tune systems, and adapt to new ways of thinking about quality. Right-size your quality management documentation for SQMS No. 1 Optimize quality management ...

Small-business owners or executive management teams create the long-term, big-picture strategies that help their companies grow. This strategic planning takes place months or years in advance and ...

Although executives often talk of new business models, the more important challenge in business today is understanding and embracing a new management model. Most executives still don’t know the ...

DQM is becoming a core capability for organizations that need to make better decisions with data. What are the responsibilities of different roles in DQM? Image: WrightStudio/Adobe Stock Data quality ...