Chances are everyone’s been on the receiving end of mixed signals at some point or another. You meet someone, hit it off, they express interest, and then things suddenly start to feel dicey. They drop ...

Our choices and actions send messages to others about our values. Consider a manager who communicates to her employees in a call center that “customer care is the most important thing for our company.

Forbes contributors publish independent expert analyses and insights. Scott Hutcheson teaches leadership at Purdue University. Markets, teams, and individuals are wired to seek coherence. Our brains ...