Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

In this new work-from-anywhere environment that we're all in thanks to the COVID-19 pandemic, cybersecurity, trust, and protecting customer data is more important than ever. In conjunction with ...

HubSpot and Salesforce are highly capable CRM systems for small businesses, but which one is better? Well, our research found that it really depends on your particular CRM needs. HubSpot is generally ...

Sifting through the nine patents cited by Microsoft in its <a href="http://www.techflash.com/seattle/2010/05/microsoft_sues_salesforcecom_alleging_patent_infringement ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce is increasing its focus on national security. The customer relationship management giant announced the creation of a new business unit called Missionforce on Tuesday. It will be focused on ...

How hackers abuse tools you trust to snoop around your network ...