In this new work-from-anywhere environment that we're all in thanks to the COVID-19 pandemic, cybersecurity, trust, and protecting customer data is more important than ever. In conjunction with ...

If there's one tool you could build an entire career on, it's Salesforce. It’s the world's number-one customer relationship management (CRM) platform, and about as ubiquitous in a corporate ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

Most companies pay at least some amount of lip service to their emphasis on putting the customer first. But you know a company is truly committed to treating their customers right and growing those ...

Is Salesforce a CRM company? Or is it an AI company? The pivot towards generative AI everywhere over the past six months has made that an entirely valid question - and it’s not one that’s had the most ...

Salesforce has become the latest US tech giant to take a radical approach to where staff can work, following the likes of Facebook and Microsoft. In a blogpost today, the customer relationship ...

How hackers abuse tools you trust to snoop around your network ...