If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Samsung is encouraging Galaxy smartphone owners in the United States to repair their smartphone screens for $50. The new program is available in all the 50 states of the federation and Washington DC.

Whether a Samsung phone troubles you for natural causes like an aging battery or you accidentally drop it on the street and shatter the glass, Samsung's self-repair program can help you. The Korean ...

Samsung South Africa has launched a new door-to-door repair service that collects and repairs customers’ smartphones and tablets. The tech giant launched the service in support of COVID-19 regulations ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

The gadget surgeons at iFixit have been working to support tech repairability for years. In 2022, iFixit teamed up with Samsung to provide official smartphone repair kits and guides, allowing ...

Brady Snyder is a technology journalist that has written about mobile devices and computers for multiple publications for over two years. He graduated from St. John's University with a B.S. in ...

In exchange for selling them repair parts, Samsung has been demanding that independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of ...

Buying a smartphone is a big investment. This is especially true if you buy one that just hit the market. When you spend up to $1,000 on a smartphone, you probably want peace of mind that it will last ...

Chandraveer, a seasoned mechanical design engineer turned tech reporter and reviewer, brings more than three years of rich experience in consumer tech journalism to the table, having contributed to ...