CHICAGO — After a quarter century with the same countertops and cabinets in their Glen Ellyn home, the Cook family decided it was time for a change. Many changes, actually — among them a full lineup ...

In years past, Sears would likely have been the first stop for families like the Cooks. The chain — aided by its trusted Kenmore brand — long dominated sales of appliances like refrigerators, ranges, ...

Sears is ending its century-long partnership with Whirlpool. The struggling retailer says it will stop selling Whirlpool's washing machines, refrigerators and other appliances. Sears will also stop ...

Sears announced Thursday that it will begin sellling its full line of Kenmore-brand appliances online through Amazon. The retailer, which has been struggling the past few years and has closed stores ...

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back? Q: I ...