AI remains omnipresent in restaurant conversations. It often paints this dystopian vision of robots making food or taking ...

Retaining your best employees in today’s competitive marketplace requires more than just salary increases. Yes, money is still important as are benefits. But for today’s millennial and especially Gen ...

Target rolled out new customer service training for the holiday season as the retail giant works to boost sales and improve shopper experiences during the critical revenue period.

The OECD's 2023 Skills Outlook report highlighted a crucial point about the current state of the working world. In a rapidly evolving landscape where digital advancements are changing how we operate, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. After over two decades in the talent development industry, I understand the frustration ...

Cybercrimes are no laughing matter. We have all heard stories of the damaging effects of cyberattacks on a business. Estimates are that a data breach can cost a small business anywhere from $120,000 ...

Cybersecurity training programs as implemented today by most large companies do little to reduce the risk that employees will fall for phishing scams–the practice of sending malicious emails posing as ...

C EDAR RAPIDS, Iowa (KCRG) - The Iowa DOGE task force is recommending ending a program run by the state’s community colleges ...