Over the past couple of months, Verizon Communications Inc. VZ has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.

There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...

Verizon announced it will cut more than 13,000 jobs as part of a restructuring strategy to reduce costs and simplify its ...

Find out how to access your Verizon loyalty discount and receive $1,000 savings without contacting customer service.