Add articles to your saved list and come back to them any time. Web chat is now a staple of many websites, spruiked as capable of increasing sales and customer satisfaction. But every such initiative ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

You can't personalize experiences when customer data resides in six different systems that don't communicate with each other.

NEW YORK, Sept. 5, 2023 /PRNewswire/ -- The live chat Software Market size is estimated to grow at a CAGR of 8.91% between 2022 and 2027. The market size is forecast to increase by USD 428.8 million ...