As first reported in CRN last summer, the company is working on a CRM server as well as basic CRM applications. (See story.) Microsoft CRM, as the product will be called, will be unveiled Tuesday, the ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Microsoft will release a new version of its Dynamics CRM (customer relationship management) software with functions that mesh with its forthcoming Vista OS and Office 2007 software, the company said ...

Microsoft is previewing the next major version of its Dynamics CRM software, code-named Titan, with a growing number of its partners in the run-up to the mid-2007 product release. Microsoft announced ...