ADP WorkForce Suite continues to lead the market. It has been ranked #1 by Nucleus Research for 11 consecutive years and recognized as an "Exemplary Leader" by ISG Research. These accolades reflect ...

With the introduction of Microsoft’s Agent 365 hub and Agentic AI tools, the boundaries between HR and IT continue to blur.

Cognizant Technology Solutions is introducing monitoring technologies to track employee activities on company-issued devices ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Rachael Brassey is the global lead for people and change at PA Consulting. In recent years, many companies have turned to artificial intelligence-driven workforce management tools to streamline and ...

Version 25 delivers significant enhancements across Aspect Workforce, League, Quality, and Performance, focusing on operational efficiency, enhanced security, and expanded API capabilities. Key ...

This tool offers a suite of features aimed at improving labor planning processes and reducing operational costs. Veryable, a leader in the on-demand labor marketplace, today announced the release of ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

It’s an uphill battle – figuring out what field resources you have available, what projects to put them on and how they will get there on time. Many construction contractors have an inefficient ...

Cognizant has stated that its new workforce management tool, ProHance, will not be used for employee performance evaluation.

Six years ago, the Children's Nebraska health system had no single source of truth when it came to scheduling. Children's Nebraska was growing by 10% per year from a provider standpoint, and at that ...

When Virginia Commonwealth University in Richmond, Va., implemented a new workforce management tool for its nursing units, the health system uncovered a hidden world of “haves” and “have-nots.” “We ...