Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Jinsong Yu shares deep architectural insights ...

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Connect, a self-service, cloud-based contact center service that makes it easy ...

IBM Corp. today announced that it’s making more products from its software portfolio available through Amazon Web Services Inc.’s AWS Marketplace. AWS Marketplace provides access to a catalog of ...

Amazon Web Services’ new Kiro powers let AI coding assistants load specialized tools like Stripe and Figma on demand, cutting token costs and speeding software development.

Invent showed how agentic AI transforms software development with autonomous planning, vertical integration, and ...

The cloud giant is moving on from the days of passive generative AI chatbots, building highly autonomous and massively scalable digital workers that can collaborate with humans and each other, and ...