Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

As Mark Zuckerberg staffs up Meta’s new superintelligence lab, he’s offering top research talent pay packages of up to $300 ...

Emerging ‘co-scientist’ systems use teams of chatbots to mimic the deliberations of a research group. Do they really help?

Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize. A recent app update introduced a ...

Cloudflare reshapes the AI landscape by blocking Big Tech AI bot crawlers by default, allowing websites to demand payment for ...

Anthropic's Scott White explains how AI agents evolved from chatbots to autonomous workers at VentureBeat Transform 2025, cutting enterprise tasks from weeks to minutes.