Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

As Mark Zuckerberg staffs up Meta’s new superintelligence lab, he’s offering top research talent pay packages of up to $300 ...

Emerging ‘co-scientist’ systems use teams of chatbots to mimic the deliberations of a research group. Do they really help?

Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize. A recent app update introduced a ...

Anthropic's Scott White explains how AI agents evolved from chatbots to autonomous workers at VentureBeat Transform 2025, cutting enterprise tasks from weeks to minutes.

Besides the AI chatbot, Netflix is rolling out extensive changes for its home page, including moving shortcuts like Search and My List from the left-hand side of the interface to the top (yes, it ...

Google is placing ads in third-party AI chatbot conversations via AdSense network. Testing for the new initiative reportedly began last year. Google has faced scrutiny for its ad business in ...

Still, Perplexity has cleverly shipped actual Siri features as part of its AI chatbot unlike OpenAI’s ChatGPT. Give Perplexity for iPhone a try and see for yourself what a unified voice ...

Written by Sabrina Ortiz, Senior Editor March 18, 2025, 9:00 a.m. PT Kerry Wan/ZDNET One of the best uses for AI chatbots, such as Gemini or ChatGPT, is editing existing content, such as text or code.