By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Silverback AI Chatbot has announced the release of its “AI Assistant” feature, designed to revolutionize how businesses ...

Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have ...

Employer’s message said the worker would be listed as an ‘inactive’ member and would be temporarily removed from ...

Salesforce is investigating unusual activity related to Gainsight applications that may have exposed customer data. Access to ...

After a chance stop for gas, she rose through nine promotions to lead communications for convenience-store chain ...

Super Metro has announced job openings for Road Inspectors, with applicants required to have reached Form 4. The bus company ...

The firms are leveraging digital tools to achieve operational efficiency by linking data management systems with customer ...

Most organizations today run on dozens of tools. This includes CRMs, ERPs, analytics dashboards, and other cloud applications ...

MacWeb has launched its US East region cloud service in the New York metropolitan area. Based in Secaucus, the new Class A ...

Braid Finance introduces a new smarter way to match borrowers with lenders, combining personalized service with innovative ...

Key resident services, including automated payment options and customer data applications, have been restored to full ...