I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

A video of a Chicago hotel's unique form of high-tech room service has gone viral on TikTok. The clip was shared by Sarah A. VanVactor (@gogettersaraha) and has had 4.6 million views since it was ...

Room service robots are being deployed at hotels around the nation, aiding staff at a time when the industry is facing a labor crunch driven by the coronavirus pandemic. Savioke Relay Plus robots take ...

A South African woman showed how a hotel robot delivered her meal in China, and the smooth service amazed Mzansi as the video ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

Maybe hotels should focus first on the basics, like getting on the cloud and ditching cable TV. But having fun products like robots is, at the very least, good for marketing. There are nearly 350 ...

SILICON VALLEY, Calif. -- Silicon Valley hotels are handling staffing shortages and COVID anxiety with adorable service robots. Hotel guests at the Radisson in Sunnyvale, California, can now receive ...

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a ...

This robot butler works for tweets, not tips. — -- The next time you check into an Aloft hotel and order room service, don't be surprised if it's delivered by a robot. The hotel chain, part of ...