The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact ...

UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

The UJET deal with Spiral adds foundational building blocks for conversational AI, predictive analytics, and business intelligence.

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

Customer-First Strategy Drives Innovation, Collaboration and ResultsSCOTTSDALE, Ariz., Nov. 13, 2025 (GLOBE NEWSWIRE) -- isolved Connect -- isolved®, a provider of human capital management (HCM) ...

Incogni and Privacy Bee are well-known platforms that help users scrub their personal information from the web. They scan the ...

X is reportedly down due to a "service outage", according to Down Detector, which is said to be linked to Cloudflare ...

Asurint, a leading provider of screening solutions, has been named a top provider in the 2025 HRO Today Baker’s Dozen ...

When searching for reliable online casinos, many players discover Brango Casino and wonder about its sister sites and ...

Griffon Corporation shows mixed segments with revenue pressure, minor profit gains and strong valuation supporting outlook.

The end of 2024 saw Microsoft Teams surpass 320 million global users, with more than one million organisations actively using ...