TrueDialog, a leading enterprise SMS platform, today announced it can now text-enable existing Microsoft Teams phone system ...

Microsoft now supports SMS messaging in Teams Chat, meeting a highly-requested user need. Teams users had been disappointed by the lack of SMS support, yet now have a reason to stay. SMS support is ...

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Evaluating adding PSTN calling to Microsoft Teams? There’s a range of options, from Microsoft’s own phone feature set to integrating third-party calling solutions from a unified communications as a ...

At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft Teams is many things. Teams is a chat and collaboration platform. Teams can automate workflows. Teams supports video, voice, and content sharing meetings (PowerPoint Live does a great job ...