Over the past couple of months, Verizon Communications Inc. VZ has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.

There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...

Verizon (VZ) has begun a massive layoff process that is expected to impact more than 13,000 employees, including retail ...

Verizon announced it will cut more than 13,000 jobs as part of a restructuring strategy to reduce costs and simplify its ...

Verizon reportedly plans to make a controversial move customers won’t like. After recently suffering a startling loss, Verizon (VZ) is quietly planning to pull a lever that customers have historically ...