PLEASANTON, Calif.--(BUSINESS WIRE)--The National Telecommuting Institute, Inc. (NTI), a non-profit organization that provides work-at-home jobs for Americans with physical disabilities has begun ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter. Get step by step guidance on the unique elements required for a call center business ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...

If you’re old enough to remember Blondie’s Keep Me Hanging on the Telephone, you remember an era when the telephone was the only way you could communicate with a company you were doing business with.

Easy Office Phone, a provider of business Voice-over-Internet Protocol (VoIP) phone service, yesterday launchedits enhanced Virtual Call Center solution, which seamlessly integrates tracking, ...

The coronavirus pandemic has upended our communities, resulting in record-breaking numbers of businesses closing their doors and surging unemployment rates. But even in the midst of this unprecedented ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

More and more call center jobs are headed for foreign shores these days, analysts say. But could an emerging staffing alternative – and technologies to match – keep a percentage of those around here?