The government announced their Autumn Budget on Wednesday 30 October 2024. This was the first Budget from the new Labour government. We'll explain how the changes are likely to affect your money and ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Use this letter to write to a trader who has sent you goods or services you didn't order or ask for. These are sometimes called ‘unsolicited goods'. I would like to make it clear to you that I did not ...

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will be one of: a Penalty Charge Notice (PCN) or an Excess Charge ...

If you rent your home from a social housing landlord, they're responsible for dealing with most repair problems - check what repairs they have to do. If you’ve reported repairs to your landlord and ...