Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Google is promoting its AI-powered search feature, “AI Mode,” directly on its homepage with a special animated Doodle. This ...

Google is shrinking and relocating the Gemini overlay on tablets to make it easier to reach with one hand. Here's a first ...

Google replaced its usual Doodle with a promo for AI Mode, a Gemini-powered AI search tool offering conversational, detailed ...

Global data and insights company Pureprofile has released an AI chatbot-based survey format to help analyse open-ended data.

Dust AI startup hits $6M revenue building enterprise agents that automate workflows and take real actions across business systems using Anthropic's Claude models and MCP protocol.

Baidu introduced MuseSteamer, an AI-driven video tool for businesses, and revamped its search engine to support complex ...

What do you think the impact of AI is going to be on the World Wide Web and applications? And what would a world without them ...

AI-powered chatbots often deliver incorrect information when asked to name the address for major companies’ websites, and ...