Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize. A recent app update introduced a ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Google is shrinking and relocating the Gemini overlay on tablets to make it easier to reach with one hand. Here's a first ...

SBI Mutual Fund has introduced SmartAssist, an AI-powered chatbot on WhatsApp, to help users invest, track portfolios, and ...

Beyond being a security issue, bad bots are a threat to user experience and brand equity. Account takeovers (ATOs) spiked 40% ...

Global data and insights company Pureprofile has released an AI chatbot-based survey format to help analyse open-ended data.

The revamp introduced several enhanced features, including a more intuitive and user-friendly interface, and artificial ...

Pi is a chatbot focused on emotionally intelligent conversation, offering a simple space for journaling and reflection. Unlike ChatGPT, it avoids technical tasks and detailed content, making it a ...

Dust AI startup hits $6M revenue building enterprise agents that automate workflows and take real actions across business systems using Anthropic's Claude models and MCP protocol.