PRESSADVANTAGE – Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of ...

Management maintained a confident and steady tone, emphasizing business diversity, innovation, and strong execution. Phrases such as "I feel good about the upside," "future is very bright," and "the ...

Lightfield, a new AI-powered CRM from the creators of Tome, launches to challenge Salesforce and HubSpot by eliminating ...

You know that feeling when a sales rep calls a customer, promises delivery on a product that''s actually backordered, and you ...

Whether you’re a café in Chatham, a contractor in Orleans, or a nonprofit in Hyannis, the key to year-round marketing success is consistency.

The CRM and CCaaS sectors have always complemented each other, but the solutions are expanding into each other’s space. Many are predicting that the sectors will converge and that CRM will prevail.

‘I don’t want you to come to lunch,’ my son, Jimmy*, told me before his graduation. When I asked why, he replied: ‘Dad is coming… it just wouldn’t work’. His dad and I had divorced years ago and ...

In this unforgettable chapter of the journey, we meet remote villagers in Vanuatu for the very first time. What follows is a genuine cultural exchange — filled with humility, kindness, and curiosity ...

Our roundup of private capital dealmaking for Tuesday includes Altera’s oversubscribed GP stakes fund, CVC Capital’s €800 million sale of its majority stake in a Greek healthcare system, the latest ...

Smita Wadhawan has been named Chief Marketing Officer at Constant Contact, after having held the same role at sustainability ratings firm EcoVadis and at SimplePractice, a practice management platform ...

Grand View Research valued the worldwide contact center interaction analytics market at $1.9 billion last year and expects it to reach $5.8 billion by 2030, growing at a compound annual rate of 20.5 ...

Veeva previously faced restrictions on integrating IQVIA’s industry-leading data into its commercial products, such as Veeva Network and Nitro, which limited competitiveness. The company has now ...