Every product manager knows the sting of launching a feature that falls flat. Hours of engineering, design, and testing can ...

Forget fast and cheap. Today's smartest brands are winning with products that feel slow, rare and wildly human.

Today's shoppers are more likely to stay loyal to retailers that make them feel safe—not just physically, but digitally and emotionally—according to new research published in the Journal of Business ...

What is an alignment conversation? It’s a way to learn how your work or your product fits in with your customer’s goals. “The ...

Low awareness is stalling adoption of eSim technology. Here's how travel brands, retailers and mobile operators can close the gap and unlock new revenue through smarter, more connected experiences.

This flight is a way to give Delta and Starbucks’ most loyal customers a shared experience, which is how fandom grows. Fans ...

A four-part series about oversight, spending and leadership at the renewable power provider in Marin, Contra Costa, Napa and ...