R emember pay phones? Those relics of telecom’s distant past were once everywhere—on many busy street corners, in bars and ...

PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment, while ...

Softphones are web-based apps that mimic the functionality of traditional desk phones. By leveraging Voice over Internet Protocol (VoIP) technology, softphone apps enable you to make or receive calls ...

If a recent Frost & Sullivan survey of more than 1,000 IT decision-makers is any indication, desk phones are eventually headed the way of typewriters. Half of the respondents have already deployed ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

The rapid evolution of communications technology has rewritten how individuals and businesses communicate. As Channakesava Mettu explains, from landlines to cell phones, each transition introduced ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More The most reliable internet protocol (IP) desk ...

Tim Kridel is an independent analyst and freelance writer with years of experience in covering technology, telecommunications and more. If a recent Frost & Sullivan survey of more than 1,000 IT ...

Michael Armstrong is CIO/MIS director of the city of Corpus Christi, Texas. When the city of Corpus Christi, Texas, couldn't afford to buy cell phones for all its police force, IT solved the problem ...