Group chats in ChatGPT are now rolling out globally. After a successful pilot with early testers, group chats will now be ...

Unusual for the category, AccuWeb has VPS-based WordPress hosting. The plans start at $31.99 per month for 50GB of storage, ...

You can't personalize experiences when customer data resides in six different systems that don't communicate with each other.

Google Chat’s desktop interface now has an option to insert stickers into messages. The update will be available to all users and will be enabled automatically. The new sticker functionality is ...

The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website. Accessible at no cost through www.paturnpike.com, Miles offers timely and ...

A comprehensive 2025 review of Tidio, the AI-powered customer support platform trusted by over 300,000 businesses. Discover how Tidio’s automation, multilingual support, and seamless integrations can ...

In today's fast-paced digital landscape, lawn care businesses are turning to AI chat solutions to meet customer demands for instant, 24/7 communication. By automating responses to common inquiries, ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Saline County has introduced a new, fully integrated web chat assistant, Ask Sal, developed in partnership with Citibot, a leader in AI-powered chat solutions for local government. This automated ...

Requirements for agencies to maintain internal communications under the Federal Records Act have come to the forefront of staff discussions in the days following bombshell reporting from The ...