Customers will be requested to email or phone their CCPA request providing Invoca with the type of request (erasure, opt-out, access, portability, concent) and the basic information (email/phone …

In this report, you’ll find real examples from innovative businesses meshing digital interactions with an increasingly voice-first world, insights from a survey of over 1,000 U.S. consumers using voice …

At Invoca, proper handling of your protected data has always been and will continue to be a top priority. You need your technology providers to treat your data with the utmost care. We hope this guide …

When a call comes in, Invoca captures real-time insights about the caller including previous marketing engagements and demographic data. Vivint uses this data to inform their sales agents in real time.

intelligence campaigns that map to your marketing campaigns. To create call intelli-gence campaigns, you design the call treatment, designate the racking number everywhere you want a phone number …

In fact, according to Invoca’s data, calls convert 10 to 15 times the rate of online leads. Calls are often the backbone of local businesses’ search strategy. According to BIA/ Kelsey, more than 66% of …

Call tracking tools like Invoca can connect sales happening in a brand’s contact center to the digital campaigns that drove them, so marketers can optimize the website copy and search keywords that …

Getting marketing attribution for sales that happen on the phone is cool, but how does Invoca make it happen? To make this simple, let’s take a look at it in action.

Rather than having those callers go to a call center handling thousands of calls, Invoca routes them directly to their provider, helping to cut call center call duration by 50% and increase conversions by …

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